Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 30 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
Glass panels are quite thick and were packaged carefully, so everything arrived without chips or cracks. Assembly is a two-person job, mostly so that someone can hold the glass panels in place while you install the fasteners. Assembly was straightforward and didn't have an excessive number of fiddly little fasteners (way simpler than your average IKEA furniture project). I was very pleasantly surprised how sturdy it is. It's rock solid, no creaks or flexing or rattling at all when you try to give it a jiggle. It's as solid as if it were one piece. It's also perfectly square, so the door glides open and shut smoothly and easily.
The only thing that's a little flimsy is the lock. I don't need to lock the cabinet, and the magnetic catch on the door holds it closed, so I don't use the lock. If you really were to frequently lock & unlock this cabinet, I think you'd be disappointed.
Aside from that, this was just the size I needed, looks great, and is sturdy as a block of granite. I expected something reasonably nice, but this is way better than that.
Instructions could be a little better. Have to play around to constructs for an hour and a half due to lack of instructions. But overall, I was satisfied with the product once I finished assembling it.
I'm impressed with this product. Although it wasn't easy to put together. But besides that, I'm happy and Im sure my wife would be too..
Easy to assemble, though the instruction on some steps take time to understand as they are small images that make a step unclear on which screw or part to use, most are interchangeable. Also was nice to see some guide holes for drilling in the feet. All and all good display case considering it is my first.
Thanks for subscribing!
This email has been registered!