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Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 30 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
Material | Aluminum |
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Screen Material | 100% polyester fiber with PU |
Material | Aluminum |
---|---|
Screen Material | 100% polyester fiber with PU |
If you want to bring style and function to your space, this VIVOHOME Retractable Side Awning will be an ideal choice. Discover the perfect blend of style and utility with our Retractable Side Awning. Enjoy the freedom to tailor your space to your needs, all with a touch of modern sophistication.
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
quick refund on return
Love our new privacy screen, it was easy to install and it’s so convenient to be able to open and close it as we please.
I'm super satisfied with this purchase!!!! I live in a townhouse and my neighbors on the one side of us tend to be nosey in a creepy way. They like to watch us when we are out on the deck and by watch I mean stand their at their door staring. Needless to say I needed something to block their view from our outdoor lounge area and this definitely was by far the best designed and well placed privacy shield I could find. 100% satisfied and now the neighbors can guess what's going on over on my deck lol
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