Free shipping U.S. wide
Estimated delivered in 2-5 working days
All products are shipped free of charge from the United States. Note that there are restrictions, and cannot be shipped to P.O. BOX address and Alaska state.
When you place an order, Normally our delivery time within 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
We will compensate you $10 delay fee for a significant logistics delay which over 10 business days or process returns. During this process, all transportation costs incurred are borne by VIVOHOME.
You may return most new, unopened items within 30 days of delivery for a full refund. Please note all shipping costs for delivery and return will be borne by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email us: official@vivohome.com, let us know your order number and the reason for the refund. We may need some photos or video to confirm issues and keep it as file.
After receiving the goods, please open the package immediately and check whether the items are damaged. If damage occurs, please send the product photos, videos and order number to our email within 48 h: official@vivohome.com
STURDY FRAME - This large birdcage is made of high-quality, low-carbon, rust-proof and waterproof steel, with guaranteed quality and durability; The steel frame is more stable, with 4 caster wheels at the bottom, so you can move it anywhere you like, saving you effort.
CONSIDERATE DESIGN - This cage is covered with non-toxic hammer-pattern paint, giving birds a healthier and safer living environment; Designed with a base frame for ample space for extra toys and room to play; A drawer-type sandbox and mesh shelf are added for convenience and accessibility.
EASY CLEANING - All you need to do is to slide out the bottom tray and wash it off; Additionally, all shelving can be easily removed for easy cleaning, so as to keep a clean and tidy environment as well as keep your pets safe.
ABUNDANT ACCESSORIES - In addition to high-quality steel cages, we also provide you with 2 white plastic food boxes, 2 long wooden sticks.
Bar Spacing: 0.8''
In the United States, all products are shipped from the United States, so there is no need to worry about logistics time.
About 2-5 days.If the logistics time is delayed due to unexpected circumstances, we will compensate accordingly according to the product.
For this item, we usually offer a 12-month warranty except for any inappropriate use and personal damage.
The media could not be loaded. Mi cockatiel is very happy with his new cage. Assembling it was a bit tricky because one of the whole wasn’t opened enough. Nothing that couldn’t be resolve with the help of the power drill.
This is the sturdiest bird cafe I’ve owned. I have a big cat that sometimes terrorizes my budgies, and a few days ago he knocked my original cage over. The birds were fine, just startled. However this cage hasn’t had that problem and the wheels on the bottom make it easy to move around so I can clean
The media could not be loaded.
My birdies love it, it was super easy to assemble. The little rollers on the legs have brakes on them but the cage still does move a little when the brake is on. Other than that it’s good, great size for the price
Good cage. My two parakeets love it.
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